Refund policy

At Ampzter, we offer a 30-day return policy from the date you receive your order.

To be eligible for a return, the item must:

If the product is not defective, the customer is responsible for return shipping costs.

To initiate a return, please contact our customer support team before sending anything back. This ensures a smooth and efficient return process.

Refunds

Once your return has been received and inspected, we will process your refund to the original payment method used at checkout.

Refunds are typically issued within 3–10 business days after approval, depending on your payment provider.

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

We will resolve the issue quickly and ensure everything is handled to your satisfaction.

For international shipments, local import regulations may apply.

Customers are responsible for any customs duties, VAT, or handling fees imposed by local authorities.